Conversion/Retention Agent (Arabic-English)

SMO Talent Solutions LTD — Limassol, Cyprus

SMO Careers is seeking Conversion and Retention Agents on behalf of a client in Limassol. The roles involve promoting financial products and services, engaging with prospective clients through outbound calls, and supporting the client activation process. Successful candidates will ensure excellent customer service, follow up with clients via phone and email, and assist with inquiries regarding trading platforms, products, onboarding, and funding. Additionally, agents will participate in marketing activities, stay informed about financial markets, and assist Compliance with KYC documentation, all while maintaining a high level of professionalism.