Account Manager
Golden Careers Recruitment
Location
Limassol
Type
full-time
Experience
Junior (1–2 yrs)
Salary (Gross)
Salary upon interview
Apply within
31 days
Category
Account Management & Client Relations
About the Role
Our client is a leading provider of turnkey gaming platform solutions, empowering partners worldwide to launch, operate, and scale successful online casino and sportsbook brands. They are seeking a dedicated Account Manager to serve as the primary point of contact for a portfolio of B2B clients, building long-term relationships and driving account growth. In this role, you will analyze client performance data, manage accounts proactively, collaborate on joint marketing campaigns, and work closely with internal product and operations teams to ensure high satisfaction and achieve departmental KPIs.
Responsibilities
- Serve as the primary point of contact for a portfolio of B2B clients, building strong and long-term relationships
- Develop trusted advisor relationships with key stakeholders, including senior decision-makers
- Manage multiple client accounts in a structured manner, including review meetings and backlog prioritization
- Collaborate with clients on joint marketing campaigns, including planning, negotiation, and execution
- Analyse client performance data, traffic patterns, and campaign results to provide growth recommendations
- Identify and execute upselling and cross-selling opportunities across client portfolios
- Work closely with internal teams (Product, Operations, CRM) to address client needs and feedback
- Support the onboarding and integration of new clients in collaboration with the Sales team
- Ensure high levels of client satisfaction through consistent, high-quality day-to-day service delivery
- Work towards individual targets and contribute to overall department KPIs
Requirements
- European citizenship
- University or college education preferred
- At least 1 year of experience in Account Management or a similar client-facing role
- Excellent verbal and written communication skills in English; additional languages are an advantage
- Strong negotiation, presentation, and stakeholder management skills
- Experience using CRM systems and MS Office tools, particularly Excel
- Ability to engage and influence stakeholders at all levels, including executive management
- Self-driven, results-oriented mindset able to thrive in a target-driven environment
- Strong attention to detail and commitment to quality of work
Benefits
- ✓Continuous learning and development opportunities with professional growth programmes
- ✓21 days of paid annual leave and paid sick leave
- ✓Private medical health insurance
- ✓Weekly complimentary office lunch plus unlimited snacks, coffee, and beverages
- ✓Employee discounts across health, wellness, fitness, beauty, dining, and other services
- ✓Referral bonus program
- ✓Birthday vouchers and celebration perks
- ✓Regular team-building activities and company events
- ✓Supportive, collaborative, and inclusive working environment
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