Biologist / Patient Coordinator

Golden Careers Recruitment

About the Role

Responsibilities

• Coordinate and manage patient and donor appointments, ensuring all timelines are met
• Maintain and update patient files in the CRM system with therapy details, treatment plans, medications, lab results, consent forms, and more
• Communicate with clinics locally and internationally to align schedules and coordinate care
• Handle payments, planning, and budgeting for patient and donor treatments
• Monitor and follow up with patients throughout their treatment process
• Prepare monthly performance reports for presentation to management
• Assist with administrative tasks, including billing, record-keeping, and correspondence

Requirements

• Fully fluent in English (written and spoken); additional languages are a plus
• Strong organizational and multitasking skills
• Highly proficient in Microsoft Excel, Word, and CRM systems
• Comfortable using tools such as Google Calendar, Google Drive, Facebook, Instagram, and other digital platforms
• Excellent communication and interpersonal skills to interact with patients, donors, and team members
• Previous experience in a medical or patient-facing role is highly desirable
• Attention to detail and ability to work independently while maintaining team collaboration

Benefits

• ✓Competitive salary based on qualifications and experience
• ✓Opportunities for career advancement and growth
• ✓Continuous education and training to develop your skills