Booking and Pricing Administrator
TRANSWAY LOGISTICS
Location
Limassol
Type
full-time
Salary (Gross)
Salary upon interview
Apply within
31 days
Category
Shipping, Freight & Marine Logistics
About the Role
Our company is seeking an experienced Booking and Pricing Administrator to manage cargo movements across global networks. This role involves interfacing with customers, partners abroad, carriers, and internal team members. The ideal candidate will be detail-oriented, possess excellent communication skills, and be able to effectively manage various logistics processes from end-to-end, ensuring smooth operations and customer satisfaction. A strong ability to problem-solve and maintain customer relationships is critical for success in this position.
Responsibilities
- Managing end-to-end shipment process for assigned customers
- Responding to customer inquiries via email and phone in a timely and professional manner
- Following up on cargo movements, providing updates to customers
- Coordinating with partners abroad and carriers to manage smooth operations
- Resolving service issues promptly and finding alternative solutions
- Providing rate quotes and information regarding services to current and potential customers
- Building and maintaining strong relationships with customers to promote customer retention and satisfaction
Requirements
- Proven experience in customer service or a relevant role, preferably within logistics or freight forwarding
- Excellent communication skills, both written and verbal
- Language proficiency in English and Greek is required
- Strong problem-solving and decision-making abilities
- Proficient in MS Office and familiar with industry-specific software and systems
- Knowledge of freight forwarding processes and regulations is a plus
- Ability to multitask, prioritize, and manage time effectively
- Attention to detail and commitment to excellence
- High school diploma required; a degree in logistics, business administration, or related field is preferred
Benefits
- ✓Become part of a dynamic and growing company
- ✓Opportunities for professional growth and career development
- ✓Competitive salary and benefits package
- ✓Collaborative and supportive working environment
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