Business Analyst
Work Channel Recruitment Agency
Location
Limassol
Hybrid
Type
full-time
Experience
Junior (1–2 yrs)
Salary (Gross)
Salary upon interview
Apply within
1 day
Category
Business Consulting & Advisory
About the Role
Our client is a well-known established international organization operating in the maritime sector, with a strong global presence and decades of industry experience. The company is known for delivering high standards of service, fostering innovation, and maintaining a dynamic environment that supports growth and professional development. On behalf of our client, we are seeking a Business Analyst who will be responsible for analysing, designing, and optimizing business processes, while serving as a key liaison between stakeholders and technology teams to support digital transformation initiatives. The Business Analyst holds a critical role in connecting business requirements with technology solutions. This position centres on evaluating and enhancing processes to drive efficiency, scalability, and digital transformation. Serving as a liaison between stakeholders and technical teams, the Business Analyst ensures that transformation initiatives align with strategic business goals and generate tangible value.
Responsibilities
- Analyse, document, and enhance business processes within the scope of the company’s digital transformation and ERP implementation initiatives, as well as across departments to strengthen efficiency, quality, and compliance.
- Partner with stakeholders to collect requirements, uncover pain points, and recommend practical solutions.
- Map current and future-state processes using established methodologies (e.g., BPMN, flowcharts).
- Support the design and rollout of new systems or process improvements, ensuring alignment with business goals.
- Produce clear and structured documentation, including process maps, SOPs, and requirements specifications.
- Facilitate workshops, meetings, and interviews to confirm process understanding and proposed solutions.
- Provide support to project teams during implementation, user acceptance testing (UAT), and change management activities.
- Track KPIs and performance metrics to assess the impact of process enhancements.
- Maintain adherence to internal policies, regulatory requirements, and industry best practices.
- Serve as a key link between business stakeholders and technical teams Latency is an issue as it contributes to a low quality of service.
- Contribute to the development of team capabilities and share knowledge across the organisation.
Requirements
- Bachelor’s degree in Information Systems, Business Administration, Management, Computer Science, or related field.
- Proven experience (2+ years) as a Business Process Analyst, Business Analyst, System Analyst, Project Coordinator or similar role.
- Strong analytical skills with the ability to interpret complex data and processes.
- Experience in process mapping and documentation tools (e.g., Visio, SAP Signavio).
- Experience gathering and documenting requirements, and translating them into functional specifications.
- Excellent communication, facilitation, and stakeholder management skills.
- Strong problem-solving skills with a detail-oriented mindset.
- Ability to work independently and as part of cross-functional teams.
- Fluency in English (written and spoken).
Benefits
- ✓22 days annual leave – after 5 years increased 24 days
- ✓16 hours absence leave
- ✓Medical Insurance
- ✓Pension fund after probation
- ✓Flexible working hours
- ✓13 salaries plus annual bonus
- ✓Staff discounts and discounted access to gyms & sports facilities
- ✓Employees who are not based in Limassol are entitled to one remote working day per week.
- ✓Those based in Limassol may work remotely up to two days per month.
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