Ref: KY-2026-01239
Customer Support Officer
Golden Careers Recruitment
Location
Limassol
Type
full-time
Salary (Gross)
€1,450 - €1,600 per month
Apply within
21 days
Category
Customer Support & Service Desk
€1,450 - €1,600 per month
About the Role
Our client, a provider of cutting-edge mobility and cloud-based applications focused on Business Intelligence and mobile commerce, is seeking a capable Customer Support Officer to join their team in Limassol or Nicosia. In this role, you will deliver an exceptional support experience to clients by answering inquiries over the phone, visiting client offices for on-site technical support, and providing hands-on training on the company platform.
Responsibilities
- Provide customer support over the phone
- Maintain clear record-keeping of client suggestions and reported issues
- Visit client offices to deliver technical support
- Conduct client training on how to use the proprietary platform
Requirements
- Bachelor Degree in Computer Science, Diploma in IT, or a relevant field
- Very good knowledge of the Android Platform
- Very good knowledge of Greek and English
- Previous work experience in Customer Support is considered a plus
- Excellent communication and problem-solving skills
- Pleasant, polite nature with attention to detail
Benefits
- ✓Gross salary of 1450 EUR during probation and 1600 EUR thereafter
- ✓13th salary
- ✓Annual performance bonus based on personal and company performance
- ✓5-day work week with no overtime (08:00-13:00, 14:00-17:00)
- ✓Ongoing training
- ✓Choice of office location in Limassol or Nicosia (Latsia)
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