Customer Support Officer
Golden Careers Recruitment
Location
Limassol
Type
full-time
Experience
Senior (5+ yrs)
Salary (Gross)
€1,450 - €1,600 per month
Apply within
30 days
Category
Customer Support & Service Desk
About the Role
Our client, a company founded 11 years ago in Limassol, specializes in providing cutting-edge solutions to businesses across Cyprus. Their products focus on developing mobility and cloud-based applications, with a strong emphasis on Business Intelligence, aiming to drive measurable revenue growth for their clients. They achieve this by enabling businesses to operate fully on mobile platforms, streamlining and executing daily operations through cloud or mobile applications. They offer end-to-end solutions for sales teams (Mobile Commerce) and B2B websites, helping businesses optimize processes and performance. Their vision is to eliminate paperwork for Cypriot businesses, enhancing service quality and competitiveness. Due to rapid growth in their client base, they are seeking a capable individual to deliver excellent customer support.
Responsibilities
- Customer Support over the phone
- Record-keeping of suggestions and issues
- Visiting client's offices for technical support
- Client training on how to use the Coprime platform
Requirements
- Bachelor's Degree in Computer Science or Diploma in IT or in another relevant field
- Very good knowledge of the Android Platform
- Very good knowledge of the Greek and English language
- Previous work experience in Customer Support will be considered a plus
- Excellent communication skills
- Problem-solving skills
- Pleasant and polite nature
- Ability to complete work duties quickly and with attention to detail
Benefits
- ✓13th salary
- ✓Bonus once a year based on personal performance and general company performance
- ✓On-going training
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