Ref: KY-2026-01239

    Customer Support Officer

    Golden Careers Recruitment

    Location

    Limassol

    Type

    full-time

    Experience

    Senior (5+ yrs)

    Salary (Gross)

    €1,450 - €1,600 per month

    Apply within

    30 days

    Category

    Customer Support & Service Desk

    €1,450 - €1,600 per month

    About the Role

    Our client, a company founded 11 years ago in Limassol, specializes in providing cutting-edge solutions to businesses across Cyprus. Their products focus on developing mobility and cloud-based applications, with a strong emphasis on Business Intelligence, aiming to drive measurable revenue growth for their clients. They achieve this by enabling businesses to operate fully on mobile platforms, streamlining and executing daily operations through cloud or mobile applications. They offer end-to-end solutions for sales teams (Mobile Commerce) and B2B websites, helping businesses optimize processes and performance. Their vision is to eliminate paperwork for Cypriot businesses, enhancing service quality and competitiveness. Due to rapid growth in their client base, they are seeking a capable individual to deliver excellent customer support.

    Responsibilities

    • Customer Support over the phone
    • Record-keeping of suggestions and issues
    • Visiting client's offices for technical support
    • Client training on how to use the Coprime platform

    Requirements

    • Bachelor's Degree in Computer Science or Diploma in IT or in another relevant field
    • Very good knowledge of the Android Platform
    • Very good knowledge of the Greek and English language
    • Previous work experience in Customer Support will be considered a plus
    • Excellent communication skills
    • Problem-solving skills
    • Pleasant and polite nature
    • Ability to complete work duties quickly and with attention to detail

    Benefits

    • ✓13th salary
    • ✓Bonus once a year based on personal performance and general company performance
    • ✓On-going training

    Know someone who'd be a great fit?

    Share this role with a friend, ex-colleague or your network. They'll thank you.