Hotel Manager
Work Channel Recruitment Agency
Location
Paphos
Type
full-time
Experience
Senior (5+ yrs)
Salary (Gross)
Up to €5,000 per month
Apply within
28 days
Category
Hotel Management & Operations
About the Role
Our client is a well-established hospitality group in Paphos, seeking a Hotel Manager to oversee the day-to-day operations of their property. The role involves leading and motivating the hotel team, ensuring high standards of guest service, and monitoring operational performance against company standards. The manager will coordinate with department heads, manage staffing, control budgets, and handle guest feedback. They will also support recruitment and training, ensure compliance with regulations, and maintain the property's condition, working closely with senior management on planning and business objectives to identify improvement opportunities.
Responsibilities
- Oversee the daily operations of the hotel, ensuring smooth and efficient running across all departments
- Lead, manage and motivate the hotel team, promoting a professional and guest-focused working environment
- Ensure consistently high standards of guest service, hospitality and overall guest satisfaction
- Monitor operational performance and ensure that company standards, policies and procedures are consistently followed
- Coordinate closely with department heads to ensure effective communication and collaboration across the property
- Manage staffing requirements, schedules and operational needs in line with business demands
- Monitor budgets, costs and operational expenses, taking appropriate action where required
- Handle guest feedback, requests and complaints professionally and ensure timely resolution
- Support the recruitment, training, onboarding and development of hotel employees
- Ensure compliance with health, safety, hygiene and other relevant regulations and standards
- Monitor the condition and presentation of the property, ensuring that facilities and guest areas are maintained to the required standards
- Work closely with senior management on operational planning, performance and business objectives
- Identify opportunities to improve operational efficiency, service quality and the overall guest experience
Requirements
- Previous experience as a Hotel Manager
- Strong knowledge of hotel operations and the hospitality industry
- Proven experience in leading and managing teams
- Strong organisational, communication and leadership skills
- Excellent customer service and problem-solving abilities
- Ability to manage multiple priorities in a fast-paced environment
- Strong commercial awareness and understanding of operational costs and budgets
- Professional approach with a hands-on and guest-focused mindset
- Very good command of English and Greek
Benefits
- ✓Pleasant working environment
- ✓13th salary
- ✓Provident Fund
- ✓Flexible option for accommodation
- ✓Opportunities for continuous professional development
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