Italian Customer Support Agent
Golden Careers Recruitment
Location
Limassol
Type
full-time
Experience
Entry level
Salary (Gross)
Salary upon interview
Apply within
28 days
Category
Customer Support & Service Desk
About the Role
Our client, a leading global financial services company, is currently seeking a proactive and talented Customer Support Agent for Italian Clients to join their team in Limassol. In this full-time office-based position, you will be responsible for maintaining relationships with Italian-speaking clients, delivering high-quality service, and ensuring an excellent customer experience. The company welcomes motivated candidates eager to learn and grow within the financial sector, providing extensive training and long-term professional development opportunities.
Responsibilities
- Provide client support via phone, email, and chat, addressing inquiries and resolving issues
- Handle requests such as account openings, data updates, and various transactions
- Collaborate with internal departments such as compliance and operations to meet client needs
- Promote products and services, identifying cross-selling opportunities
- Update the CRM system with relevant client interactions and information
Requirements
- Native Italian speaker with excellent communication skills
- Customer-oriented mindset and strong problem-solving skills
- Passionate about IT and possesses strong computer skills
- Experience in a customer service or customer relations role is a plus
- Good organizational skills and ability to multitask
- Team player with the ability to work independently
Benefits
- ✓Competitive salary and benefits package
- ✓Continuous training and professional growth opportunities within a dynamic, global company
- ✓Supportive and collaborative work environment that values diversity and inclusion
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