Player Relationship Officer
CareerFinders Recruitment Services
Location
Limassol
Type
full-time
Experience
Entry level
Salary (Gross)
€1,700 - €1,700 per month
Apply within
31 days
Category
Customer Relations & Experience
About the Role
CareerFinders, on behalf of their client, a rapidly expanding company offering single wallet white label Casino & Sports solutions via Mobile, Tablet and PC to clients across the world, is seeking to recruit a native English speaking Player Relationship Officer to join their growing teams based in either Larnaca or Limassol. Full training will be provided, and any previous experience within the Online Gaming sector will be considered a significant advantage. A native level of written and spoken English is required, along with the ability to work on rotational shift-patterns from Monday to Sunday.
Responsibilities
- Applying responsible gaming procedures according to regulations.
- Being vigilant while reviewing player accounts to ensure they are playing responsibly.
- Applying Responsible Gaming regulations in a timely manner according to internal procedures.
- Ensuring responsible gaming events are being handled.
- Expand players' game play activity.
- Proactively contact potential players.
- Initiating players’ interaction over chat, e-mail and phone.
Requirements
- Speak and write a native, or near-native level of English.
- Able to work shifts of 5 days (Monday to Sunday shifts 08:00 – 16:00, 16:00 – 00:00 & 00:00 – 08:00).
- Any previous experience in a similar role is highly desirable, but not essential.
- Gaming background will be considered as a significant advantage.
- Computer literate.
- Self-motivated.
- Excellent communication skills are a must.
- Ability to work freely in Cyprus (No Visa Requirements).
Benefits
- ✓Private medical insurance.
- ✓Complimentary lunches.
- ✓Team building activities.
- ✓Employee discounts on a wide range of products and services.
- ✓Paid training.
- ✓Supportive and positive working environment.
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