Software Implementation Consultant
Golden Careers Recruitment
Location
Nicosia
Type
full-time
Experience
Senior (5+ yrs)
Salary (Gross)
Salary upon interview
Apply within
30 days
Category
IT Support, Systems & Networking
About the Role
Our client, founded 10 years ago, specializes in providing cutting-edge Mobility and Cloud solutions to Cypriot companies, with a strong focus on Business Intelligence. Their products are designed to help businesses increase revenue by enabling full mobility, executing daily operations through cloud platforms or mobile applications. With offices in Limassol and Nicosia, they offer comprehensive solutions for sales representatives (Mobile Commerce) and B2B websites, aiming to eliminate paperwork and enhance the competitiveness of Cypriot companies. Due to rapid growth in their client base and demands, they are seeking a skilled Software Implementation Consultant to join their team and support the implementation of ongoing initiatives, managing all phases of the project lifecycle.
Responsibilities
- Assist in the implementation of the company software for new and existing customers
- Conduct thorough needs assessments and gather requirements from customers
- Design and document implementation plans, timelines, and project scope
- Configure and customize the software to meet specific customer needs
- Provide comprehensive training and support to end-users
- Troubleshoot and resolve implementation issues
- Monitor and track project progress, ensuring timely delivery and adherence to project plans
- Proactively identify and communicate potential risks and challenges
- Contribute to the continuous improvement of implementation processes and best practices
Requirements
- Bachelor's degree in any technical field
- 1-2 years of experience in software implementation, consulting, or a related field
- Relevant certifications (e.g., Project Management Professional) will be considered a plus
- Strong understanding of project management methodologies
- Excellent analytical, problem-solving, and troubleshooting skills
- Outstanding communication, presentation, and interpersonal skills
- Ability to work independently and as part of a team
- Strong customer service orientation and a commitment to customer satisfaction
Know someone who'd be a great fit?
Share this role with a friend, ex-colleague or your network. They'll thank you.