Ref: KY-2026-00674

    Technical Customer Support Officer

    CareerFinders Recruitment Services logo

    CareerFinders Recruitment Services

    Location

    Limassol

    Hybrid

    Type

    full-time

    Salary (Gross)

    Up to €1,750 per month

    Apply within

    30 days

    Category

    IT Support, Systems & Networking

    Up to €1,750 per month

    About the Role

    CareerFinders, on behalf of their client, a rapidly expanding provider of Mobility & Cloud applications, is seeking a Technical Customer Support Officer to join their team in Limassol. The successful candidate will report to the Head of Customer Support and be responsible for providing technical support to clients both over the phone and onsite, as well as delivering product training on the platforms. The role requires an individual with a degree in Information Technology, Computer Science, or a related field, and ideally some prior experience in a customer support capacity. Strong knowledge of the Android operating system is essential, alongside excellent verbal and written communication skills in both Greek and English. This is an opportunity to join a growing team and contribute to the support of a wide range of local clientele.

    Responsibilities

    • Customer support over the phone
    • Providing timely and accurate customer feedback
    • Following up with clients to ensure any issues are resolved
    • Record keeping of suggestions and issues
    • Visiting client’s offices to provide technical support
    • Provide client training on how to use the platform

    Requirements

    • An academic background relating to Computer Science, Information Technology or similar
    • Very good knowledge of the Android Platform
    • Very good knowledge of the Greek and English languages
    • Previous work experience in Customer Support is highly desirable
    • Excellent communication skills
    • Problem-solving skills
    • Pleasant and polite nature
    • Ability to complete work efficiently and with attention to detail

    Benefits

    • ✓Competitive salary based on skills and experience
    • ✓13th salary
    • ✓Annual bonus based on individual and company performance
    • ✓Ongoing training and development opportunities

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